Terms of service

Terms of Service

Last updated: March 14, 2026

Please read these Terms of Service ("Terms") carefully before using the Desert Rain Epoxy website or purchasing any products. By accessing this website or placing an order, you agree to be bound by these Terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

2. Products and Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of a product. We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations.

3. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Product colors displayed on screen may vary from actual product appearance due to monitor settings and lighting conditions.

4. Order Acceptance

We reserve the right to limit or cancel quantities purchased per person, per household, or per order. We may also limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. We reserve the right to refuse any order you place with us.

5. Shipping

Shipping times and methods are estimates and are not guaranteed. Desert Rain Epoxy is not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control. Risk of loss and title for items pass to you upon delivery to the carrier. Please review our Shipping Policy for additional details.

6. Returns and Exchanges

All sales are considered final. Due to the chemical nature of our products, returns and exchanges are evaluated on a case-by-case basis and are granted solely at the discretion of Desert Rain Epoxy. If you receive a damaged or defective product, please contact us within 7 days of delivery with photographs of the issue so we can assess the situation. We are not obligated to provide refunds, credits, or replacements for any reason, including but not limited to buyer's remorse, incorrect product selection, or dissatisfaction with results.

7. Product Use and Liability

Desert Rain Epoxy products are intended for use by professionals and experienced applicators. You are solely responsible for determining the suitability of our products for your intended application. We are not liable for any damages, losses, or injuries resulting from the use or misuse of our products. Always follow product instructions, safety data sheets, and applicable safety regulations. Use appropriate personal protective equipment when handling epoxy products.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Desert Rain Epoxy or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without prior written consent.

9. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Desert Rain Epoxy. We assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Limitation of Liability

In no event shall Desert Rain Epoxy, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service or any products purchased through the Service.

11. Indemnification

You agree to indemnify, defend, and hold harmless Desert Rain Epoxy and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our website or products, or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

14. Contact Information

Questions about the Terms of Service should be sent to us through our Contact page.